PARTS ADVISOR REQUIRED IN SOUTHEND
Wage: Dep on Exp
Location: Southend
Contract: Permanent, Full-time
Job Ref: DB2023348
This key position has a major part to play in achieving dealership success by providing a professional service to our Parts customers. Previous experience gained from a similar role is essential.
RESPONSIBILITIES:
Supply parts to customers
Support both front and back counter
Order parts in line with operational needs and chase suppliers
Check incoming stock against delivery notes and store stock in correct location, updating computer with goods received
Assist with delivery and collection of parts as required
Ensure adequate stock control is maintained and assist with regular stock take
Warranty and returns process management
Deal with customer needs face-to-face and over the phone with a professional and friendly approach
Assist with other duties as and when required
KEY REQUIREMENTS FOR THE ROLE:
Previous experience in a Parts department
Experience with handling warranty
Excellent customer service skills, including the ability build positive relationships with the customer and to interpret customer needs
The ability to work as a team player in a busy department
Computer literacy
Accuracy and attention to detail
Flexible approach to working hours to allow cover for holidays / training
Ability to work on own initiative under pressure
If you would like to know more about this exciting opportunity, please get in touch and send your current and accurate CV to find out more! Our standard procedure is to speak to you before we send your CV out to any of our clients so please make sure that your correct contact details are on your CV.
